Insure Your Trip with Generali Global Assistance, formerly CSA Travel Protection

We’ve helped millions of travelers through tough situations over the years. From common travel issues like canceled trips and travel delays, to on-the-ground 24/7 assistance with emergencies like hurricanes and medical evacuations by helicopter, we're there when your trip doesn't go as planned.

That tradition continues under our new brand name—Generali Global Assistance.

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Experience better travel insurance

Buying travel insurance online just got easier. Here’s what’s changed now that we're Generali:

Compare Updated Travel Insurance Plans

Smooth Booking with an Improved Website

Get to Know Our New Brand

Choose from three new travel insurance plans to help protect your trip even better than before. The plans combine the best of CSA Travel Protection, with some extras, like Sporting Equipment coverage.

Easily buy travel insurance on any device. The new site is packed full of guides and other information to better understand travel insurance before you buy and help you Travel Smarter™.

Now known as Generali Global Assistance, you will experience the same quality of travel insurance, emergency assistance and outstanding customer service that travelers have come to expect from CSA for more than 30 years.

We’ll take you from distress to relief, anytime, anywhere

Click above to see how travel insurance can help protect your trip

What travelers love about CSA hasn't changed

Travel Protection that You Need

When you buy one of our new plans, the key features you expect from CSA travel insurance are as strong as they’ve ever been:

  • Our plans provide coverage if you, a family member, or a traveling companion contract COVID-19 and plan requirements are met
  • Trip Cancellation coverage that can even cover in the event of sickness or injury of family members that are not traveling – one of the most extensive on the market
  • Access to a network of around 425,000 medical providers across the world
  • Coverage for pre-existing medical conditions is available if the Premium plan is purchased prior to, or within 24 hours, of final trip payment and other requirements are met
  • Baggage, Travel Delay, Trip Interruption, Medical and Dental, Emergency Assistance and Transportation coverages, 24/7/365 Travel Assistance Service phone line and more

Top-Notch Customer Service

Travel insurance is great for more peace of mind around a trip, but a plan is only as good as its customer service. When things get real and you need help while traveling or need to file a claim, our focus on service makes us stand out from other companies.

No Hassle Travel Insurance Refund

Buy with confidence, knowing you have at least 10 days from the time of purchase to review your travel insurance and cancel the plan for a full refund of the plan cost if it doesn't meet your needs (as long as you have not left on your trip or filed a claim). 

What Customers are Saying

" We have used CSA in the past and it now looks like Generali Global Assistance is improving the product even more. Thank you for the peace of mind! "

Chad H.

Columbus, OH

97% of our customers give us a 4 or 5 star rating

Frequently Asked Questions

If I buy a travel insurance plan now, how can it help if COVID-19 affects my trip?

If you, a family member or a traveling companion are diagnosed with COVID-19 before or during your trip, and meet the requirements for coverage due to sickness, you can be covered for Trip Cancellation, Trip Interruption, Travel Delay, Medical & Dental, and Emergency Assistance & Transportation, in addition to our 24/7 Emergency Assistance services.

For your safety and the safety of others, travelers who believe they may have contracted the virus should call our 24/7 Emergency Assistance team who will coordinate local treatment on your behalf.

Read plan documents for coverage details.

Where can I compare travel insurance plans and prices?

You can view the three Generali Global Assistance travel protection plans in a side-by-side comparison to easily see the different coverages, features and services. If you get a quote first, you can also compare plan prices.

Who is Generali Global Assistance?

We are a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, our customers will receive the same quality plans and outstanding customer service they have come to expect from us over the past 27 years, now backed by one of the largest insurance companies in the world. Our plans are built on the diverse needs of today’s travelers, designed to help you travel smarter.

Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees. We pride ourselves on delivering a simpler, smarter approach to insuring and servicing millions of customers each year.

Read more about us

Contact CSA-Generali

If you are on your trip and need Emergency Assistance, please call:

In the United States, toll-free: 877-243-4135

Collect worldwide: 240-330-1529

If you have questions about a CSA Travel Protection plan, Customer Service Representatives are available to assist you: 

Phone: 800-348-9505

Monday - Friday: 5 a.m. - 7 p.m. PT

Saturday - Sunday: 6 a.m. - 3 p.m. PT


CSA-Generali Travel Insurance Claims

If you have a travel insurance plan from CSA Travel Protection or Generali Global Assistance, you can start your claim at this portal.

If you have questions about a claim, contact the Claims Department:

Phone: 800-541-3522

Monday - Friday: 6 a.m. - 6 p.m. PT



Copyright© 1997 - 2022 CSA Travel Protection DBA Generali Global Assistance & Insurance Services, Company Code: 805-93

Travel Protection Plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services and Generali Global Assistance & Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This Plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this Plan with your existing life, health, home and automobile policies. The purchase of this Plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. Travel retailers receive payment from CSA related to the offer of travel insurance. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on CSA’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.